Oracle Group is dedicated to providing insurance products that provide quality protection with value pricing.
We wish to establish a successful partnership with our clients, our staff members, and our insurance companies, that respect the interests and goals of each party.
Success will be measured by our clients choosing us because of their belief in our ability to meet or exceed their expectations of price, service, and expertise.
Oracle Group is an insurance broker based on;
- A Commitment to Legal Compliance
- Access to Insurers and Underwriting Agencies
- Outstanding Support to its Members
- Ingenuity with Software Solutions
We are committed to ongoing training and education of its personnel. Utilising Institutions such as The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and National Insurance Brokers Association (NIBA).
The above ensures Oracle Group personnel develop and maintain exceptional insurance knowledge to ensure clients are provided with sound advice.
What Sets Oracle Group Insurance Brokers Apart?
We know ways in which insurers can distort the underlying picture. We are adept at handling large volumes of documents and sifting the important from the irrelevant. Your brokers are experienced in insurance and in particularly we attempt to focus our services according to the brokers strengths. Our staff are key.
We only use APRA approved insurers. These will be a combination of Direct Insurers, Underwriting Agencies and Lloyd’s Syndicates. Security to our clients and claims service is paramount.
Our Claims Service
As part of our service plan, we will also assist you to manage any claims you may need to make. We will advise your insurers of any claims, advise what documents you need to provide to your insurers and regularly track the claims process. Well run claims are well run insurance.
Proactively Working Together
We pride ourselves on providing relevant and proactive assistance to our clients – recognising insurance issues that affect your business we can provide you with our services and assuring you of benefits
The Service Plan and our Processes
Our service plan is built around the quality of our people. We always proactively provide sound advice and responsiveness to all our client’s needs. Our systems are updated regularly and help us to provide you with the best possible insurance outcome we can achieve. We are always contactable.
Areas of Service
As we are a business with representation in all mainland states, we can service businesses all over Australia and with our connections, also internationally.